Opening Time: Mon - Sat 9am - 5pm
C-46 Solar License #1064084
Follow Us:
SOLAR
SOLAR INSTALLATION PROCESS
Step 1: Consultation
Our sales consultants are licensed & registered with California State Licensing Board. They are also added to GIG’s license as well. This creates an extra layer of accountability to ensure that they are held accountable to both State Licensing criteria’s and GIG elevated standards. We are available to meet at your home or over the phone. Our presentation and proposal is designed around gathering as much relevant information as possible and solving based on our customer’s needs. Strictly put, if it doesn’t make sense for you, it doesn’t make sense for us. If a client would like to move forward on a proposal, the next step is signing a non-binding preliminary contract. This initial contract is designed to show intent and allow us to move forward to the next step, which is scheduling a detail site inspection. Agreement will become binding once homeowner reviews and approve the results from this site inspection.
Step 2: Site Inspection
Our Site Inspection is designed to provide customers and GIG with full disclosure on project details. The goal is to determine everything needed to complete project as promised. This helps to eliminate surprises like additional cost surprises along the way. Our trained GIG site evaluators will collect all pertinent information needed to complete project design before we even begin. This includes, but is not limited to roof type, roof condition, electrical panel capabilities, conduit run design and shade analysis. If there is any additional work needed to complete the project that was missed during the consultation, it will be brought up in this site plan. Once the site plan is generated, customers have the ability to continue with the project or discontinue. Once the results from the site inspection has been approved by the customer, the preliminary contract will become binding. This process serves to help minimize additional cost surprises for consumers and protects GIG from committing to a price without fully understanding the scope of work.
Step 3: Processing & Engineering
Once a contract becomes binding by a customer’s approval of Site Plan, the next step is Processing & Engineering. Processing involves filing interconnection paperwork with your local Utility company. This allows us to get approval from your utility provider prior to system activation. If there are any available rebates, that filing will also take place during this stage. Once site plan and permitting package has been prepared by our engineering department, we will submit for permits. Receiving permits can take a day or a month, this is completely up to the utility company’s discretion.
Step 4: Installation
Installation is a quick day or two, in and out process. Due to proper planning, installation is quite simple. Our trained professional install crew are seasoned vets- some of the best installers in the industry. All projects are planned out thoroughly, and all necessary supplies are accounted for prior to our arrival. The goal is to get in and out efficiently, while leaving the home in the same condition we found it. No mess, no fuss, just a clean professional install that exceeds all expectations. Once installation is complete, all installs go through a rigorous process to make sure it meets GIG’s standard of excellence.
Step 5: City Inspection
Once your project has met GIG’s standard of excellence, the next step is city inspection.
This is a quick in and out inspection designed to make sure your project is in full compliance with the city’s requirements and bylaws. Often times it may take more then one inspection for approval, this is quite normal, due to the evolving changes and criteria’s put fourth by the proper municipalities.
Step 6: PTO & Activation
PTO stands for permission to operate. Once your system has passed Final Inspection, your utility company will grant permission to operate. This is when your system can be legally turned on. If a homeowner turns on his/her system prior to PTO, they risked the possibility of being fined. We will notify customer when system is ready to be turned on. In most cases, we can turn system on remotely once PTO has been granted. GIG’s average install takes eight weeks from signing to activation.
Congratulations, your solar system has been activated and you are well on your way to saving tons of money while protecting your environment for future generations to come. Now, the question becomes “how do I know what my solar system is doing?” GIG’s solar installation comes with free monitoring service. This will allow us to know exactly what your system is doing at all times. Our performance warranty includes a production guarantee clause that states if your solar system does not produce within the allowed range promised in your contract, GIG will pay you $0.19 per kW for shortfalls. This puts the pressure on us to make sure that your solar system is meeting your production expectations. We will also, provide you with access to this information for your verification.
COMPLETE & ACTIVATED
